Shipping policy

Last Updated: August 19, 2026

At Standora, we want your shopping experience to be simple and convenient. We offer free shipping worldwide on eligible orders.

Free Worldwide Shipping

Standora currently offers free standard shipping worldwide.

There is no additional standard shipping charge added at checkout for eligible destinations.

Processing Time

Orders are typically processed after payment has been successfully confirmed.

Processing may require additional time during periods of high order volume, holidays, promotions, or circumstances outside our reasonable control.

Customers should ensure that their shipping information is complete and accurate before submitting an order.

Estimated Delivery Time

Our estimated standard delivery timeframe is:

7–10 days

This is an estimated delivery window rather than a guaranteed delivery date.

Actual delivery times may vary depending on the destination, carrier, customs procedures, local postal services, weather, holidays, and other circumstances.

International Shipping

We ship to customers in locations around the world.

International orders may be subject to customs procedures, import requirements, duties, taxes, or other charges imposed by the destination country.

Where applicable, these charges may be the responsibility of the customer unless otherwise required by law or specifically stated at checkout.

Standora does not control the customs policies of individual countries.

Order Tracking

When tracking information is available, it may be provided to the customer through the contact information associated with the order.

Tracking updates may not appear immediately after an order is shipped. Some international shipments may also have limited tracking visibility during certain stages of transportation.

Delivery Delays

Although we work to provide reliable delivery, delays may occasionally occur.

Potential causes include:

  • Carrier delays
  • Severe weather
  • Customs processing
  • Public holidays
  • Incorrect or incomplete addresses
  • Transportation disruptions
  • High shipping volumes
  • Local delivery issues
  • Circumstances beyond our reasonable control

If your package is delayed, please contact us and provide your order number so that we can assist with available tracking information.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an order has not yet shipped and you notice an incorrect address, please contact us as soon as possible at support@standora.online.

We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered the shipping process.

Lost or Damaged Packages

If your package appears to have been lost or arrives damaged, please contact our support team.

For damaged packages, photographs of the product and packaging may be requested to help us investigate the issue.

We will review the circumstances and work toward an appropriate resolution in accordance with our policies and applicable law.

Delivery Estimates

The stated 7–10 day timeframe is an estimated standard delivery period and does not include every possible processing, customs, or carrier delay.

We recommend allowing additional time for international deliveries when customs or local carrier conditions may affect transportation.

Contact Us

For shipping questions, please contact:

Standora
1-22280 124 Ave
Maple Ridge, BC V2X 4J5
Canada

Email: support@standora.online
Phone: +1 (778) 877-8766